PRIVACY policy

1. Introduction

AMRR Property Management (“AMRR,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address
• Mailing address
• Rental and leasing application information

Usage Information

• Website interaction data
• Device and browser information
• IP address

Communication Preferences

• SMS opt-in status
• Email preferences
• Communication history

3. How We Use Your Information

We use your information to:

• Process rental applications and lease agreements
• Provide property management services
• Communicate regarding appointments, maintenance, and account updates
• Send notifications such as payment reminders and lease updates
• Improve our services and customer experience
• Comply with legal and regulatory requirements

4. How We Share Your Information

We do not sell or rent your personal information.

We may share information in the following situations:

• Service Providers: Vendors assisting with operations (e.g., payment processors, maintenance teams)
• Legal Requirements: When required by law or legal process
• Business Transfers: In the event of a merger, sale, or acquisition

5. SMS & Communication Privacy

• Your phone number and SMS consent are used solely for communication related to AMRR services.
• We do not share, sell, or disclose your phone number or SMS consent information to third parties or affiliates for marketing purposes.

This line is critical. Do not remove it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure.

7. Your Rights & Choices

You may:

• Update your personal information by contacting us
• Opt out of SMS communications by replying STOP
• Request access to or deletion of your data (subject to legal requirements)

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date.

10. Contact Information

AMRR Property Management
3223 S Loop 289, Suite 204
Lubbock, TX 79423
Phone: 806-642-6488